Envision Cloud User Guide

On Hold Tickets

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On Hold Tickets

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On Hold Tickets

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SalesRegPlaceOnHoldButton

This button allows you to store the ticket with the client's name for later completion and clear the POS terminal.

 

SalesRegOnHoldButtons

To restore tickets that you have placed on hold, click the "On Hold Tickets" button and a screen will appear with a list of tickets on hold. On hold tickets are not cashed out and not considered complete. You can select a ticket and  use the "Restore" button to restore it into the POS screen to complete the cash out process.

 

combinefromhold_02

 

When there is more than one ticket on hold, you may combine multiple tickets for a single transaction. Select the "Combine" check box for the tickets you wish to combine and click the "Combine" button to the lower left of the on hold box.

 

Important: This is not the recommended method for combining tickets.

 

You may also print a quote from the tickets on hold. Simply select the Quote button for the ticket you wish to print as a quote.

 

Quotes are available in the Medspa version of Envision Cloud.   You can upgrade your account on the Account Subscription  page.